Service Plans and Contracts
RBD Instruments offers both Prepaid Service Plans and Service Contracts.
Prepaid ServicE Plans
The RBD Instruments' Prepaid Service Plan provides a way for you to prepay for your service needs, including labor and parts, and to manage your budget more easily. This is especially helpful for government and university customers who receiving funding on annual basis and must allocate their funds. Unlike other service plans, this plan allows for preventive maintenance, emergency service, expendable parts and even PC upgrades and does not require pre-acceptance.
Features
- Preventive Maintenance
- Electronic parts
- Expendable items
- Emergency Service
- Factory repair
- Loaners
- Technical support
- Training
- System moves
- PC upgrades
Price
The cost of the service plan varies depending on estimated service requirements for the system. Please contact RBD Instruments at tech@rbdinstruments.com or 541-330-0723 x 310 for a free consultation on your requirements.
Service Contracts
The RBD Instruments' 12 month Service Contracts provide for on-site preventive maintenance, factory repair service, use of loaners and an option for expendable parts.
Features
- One on site preventive maintenance visit to keep your system running well
- Electronic parts are included
- Expendable items (optional)
- Emergency Service
- Factory repair of electronics and optics
- Loaners
- Technical support
- Training
Price
The cost of the service plan varies depending on estimated service requirements for the system. Please contact RBD Instruments at tech@rbdinstruments.com or 541-330-0723 x 310 for a free consultation on your requirements.
| System Type | Contract Cost | Expendable Parts Option |
|---|---|---|
| 5100/5300 XPS | 12,750.00 | $2,500.00 |
| 5400 XPS | $15,000.00 | $3,000.00 |
| 5500/5600 XPS | $18,000.00 | $6,500.00 |
| 600 Scanning Auger | $16,500.00 | $2,500.00 |
| 660 Scanning Auger | $21,000.00 | $2,500.00 |
| 6300 SIMS | $21,000.00 | $4,500.00 |
