Prepaid Service Plans

The RBD Instruments' Prepaid Service Plan provides a way for you to prepay for your service needs, including labor and parts, and to manage your budget more easily. This is especially helpful for government and university customers who receiving funding on annual basis and must allocate their funds. Unlike other service plans, this plan allows for preventive maintenance, emergency service, expendable parts and even PC upgrades and does not require pre-acceptance.

Features

Preventive Maintenance
Electronic parts
Expendable items
Emergency Service
Factory repair
Loaners
Technical support
Training
System moves
PC upgrades

Price

The cost of the service plan varies depending on estimated service requirements for the system. Please contact RBD Instruments at tech@rbdinstruments.com or 541-330-0723 x 310 for a free consultation on your requirements.

Service Contracts

The RBD Instruments' 12 month Service Contracts provide for on-site preventive maintenance, factory repair service, use of loaners and an option for expendable parts.

Features

One on site preventive maintenance visit to keep your system running well
Electronic parts are included
Expendable items (optional)
Emergency Service
Factory repair of electronics and optics
Loaners
Technical support
Training

Price

The cost of the service plan varies depending on the type of system that you have. The service contract prices listed below are standard, in some cases the price may be higher due to the age or location of the system.

System Type	Contract Cost	Expendable Parts Option
5100/5300 XPS	12,750.00	$2,500.00
5400 XPS	$15,000.00	$3,000.00
5500/5600 XPS	$18,000.00	$6,500.00
600 Scanning Auger	$16,500.00	$2,500.00
660 Scanning Auger	$21,000.00	$2,500.00
6300 SIMS	$21,000.00	$4,500.00