Field Service

RBD Instruments systems specialists can provide a variety of services at your facility, including:

On-site repair of electronics and optics
System refurbishment
System calibration
Preventive maintenance
Training on system operation and basic maintenance procedures

RBD Instruments provides two types of field service: Regular Field Service and Emergency Field Service. Regular Field Service is service that is scheduled more than 21 days in advance of the beginning of service. Emergency Field Service is service that is scheduled 21 days or less before service begins.

Regular Field Service

When field service is scheduled at least 21 days in advance, the following rates apply.

Labor	$250.00 per hour
Travel Time	Fixed rate based on your geographical location. See RBD Travel Zones for specific rates.
Per Diem	$250 per day for lodging, food, and expenses related to automobile rental.
Airfare	Estimated at time of quote
Parts	Actual costs for any parts used during field service visit. Estimate is provided at time of quote. Actual total costs determined upon completion of work.

Emergency Field Service

When field service is scheduled 21 days or less in advance, the following rates apply.

Labor	$350.00 per hour
Travel Time	Fixed rate based on your geographical location. See RBD Travel Zones for specific rates.
Per Diem	$250 per day for lodging, food, and expenses related to automobile rental.
Airfare	Estimated at time of quote
Parts	Actual costs for any parts used during field service visit. Estimate is provided at time of quote. Actual total costs determined upon completion of work.